Our vision, values and strategy

Our four Strategic Aims for the Trust are that:

• We provide consistently high-quality care, closer to home
• With our partners in North London and each Borough we will ensure equity of outcome for all
• We create great places to work, providing staff with a supportive environment to deliver outstanding care
• We will be more effective as an organisation by pioneering research, Quality Improvement and technology

Our annual objectives for 2025/26 are:

• We will improve the safety and performance of our services
• We will implement the Clinical Model for planned and unplanned care
• We will implement the North London Foundation Trust Operating Model
• We will create and nurture the North London Way for our staff
• We will implement the North London Foundation Trust Operating Model
• We will improve the efficiency and effectiveness of our Trust by reducing running costs, eliminating waste and non-value adding tasks, giving our clinicians more time to care

Our annual plan is outlined on this poster. 

We will improve the safety and performance of our services

• We will decrease preventable deaths in our inpatient wards year on year
• We will reduce the average length of stay across all our inpatient services from 46.4 to 42.1 days by March 2026
• We will meet the target of 14,333 for children and young people who have hand one or more contacts with our service by March 2026
• We will launch a pilot project across six wards to evaluate the impact of a digital tool to support clinical observations, with a view to a Trust wide rollout across all acute wards by March 2026

We will implement the Clinical Model for planned and unplanned care

• We will simplify access to crisis services by increasing the use of 111, year on year
• In line with our sexual safety approach, we will establish single gender working-age adult wards across all our inpatient services by March 2026
• We will establish an Older Adults Home Treatment Team across the northern boroughs of the Trust by March 2026

We will implement the North London Foundation Trust Operating Model

• We will increase access to Children and Young people early intervention services for under-represented populations year on year
• We will reduce the disproportionate use of restraint, prone restraint, and seclusion for black men year on year

We will create and nurture the North London Way for our staff

• By implementing our engagement plan, we aim to raise staff recommendations for NLFT as a workplace to 63% in the 2025 Staff Survey
• We will implement our Continuous Improvement Model to achieve excellence by March 2026, measured through quarterly increases in Quality Indicators across the Trust
• We will implement a values based recruitment process for all staff by December 2025, completing by March 2026
• We will improve staff understanding of the Trust’s values and behaviours, tracked quarterly through the People Pulse Survey
• We will refresh the approach to appraisals to ensure it reflects the Trust’s values and behaviours by April 2026
• We will enhance our leaders development by including being trauma-informed in the Leaders Development programme by March 2026
• We will deliver the Empowering Equality, Diversity and Inclusion Development Programme covering privilege, allyship and perception by December 2025

We will implement the North London Foundation Trust Operating Model

• We will deliver the new Clinical Model for planned and unplanned care across the Trust by March 2026
• We will design and implement a new corporate leadership structure that will support the model Model of Care by March 2026
• We will put in place an Oversight Framework that will assure the delivery of the new Model of Care by March 2026

We will improve the efficiency and effectiveness of our Trust by reducing running costs, eliminating waste and non-value adding tasks, giving our clinicians more time to care

• We will increase the use of digital tools by upskilling our workforce to reduce time spent on non-value adding tasks by 5% year on year
• We will mobilise AI solutions to free up time to care, through a 10% reduction in time spent on non-clinical activities year on year
• We will increase productivity by 4% across Adults and Children and Young People’s services by March 2026
• We will ensure NLFT lives within its financial means, delivers it’s Financial Sustainability Programme and increases productivity by 4% March 2026

Our Trust Values create our vision for a new way of working.   

• We are kind: We show empathy and compassion for one another so we feel supported and safe 
• We are respectful: We treat one another fairly, with courtesy and honesty, so we feel valued and appreciated  
• We work together: We work as one team across the Partnership and beyond so we feel supported, connected and better able to do our part 
• We keep things simple: We make it easy to do things once, so we are clear and able to focus on doing our job well 
• We empower: We seek ways to continuously improve so we feel motivated and trusted to do our best work 
• We are proudly diverse: We celebrate our diversity and ensure inclusivity with opportunities open to all, so we can bring our authentic self to work