Urgent help
The word “crisis” can be used to describe many different situations. In mental health, the term “crisis” usually suggests that someone may need urgent help to support them with their mental health.
It may be due to thoughts of harming themselves or harming others, suicidal thoughts, or it may be that the symptoms of mental ill health are making it difficult to manage and urgent mental health support is needed.
Urgent help in Barnet, Enfield or Haringey
Crisis Telephone Service
For people living in Barnet, Enfield and Haringey experiencing a mental health crisis call our 24-hour Crisis Telephone Service: 080 0151 0023.
Our Crisis Telephone Service are a team of trained mental health advisors and clinicians who provide help or advice in a crisis, 24 hours a day, 7 days a week, 365 days a year.
Urgent help in Camden or Islington
If you are being cared for by our mental health services:
- during working hours, you should contact the team that coordinates your care on a long-term basis. You can locate your service using the service finder.
- If you need urgent mental health support outside of that team’s working hours, you should contact the Crisis Single Point of Access team on 080 0917 3333 (Freephone). This number is available 24 hours a day, 7 days a week.
Our Crisis Single Point of Access Service is a team of trained mental health advisors and clinicians who provide help or advice in a crisis, 24 hours a day, 7 days a week, 365 days a year.
If you are being cared for by our mental health services:
During working hours you should contact the team that coordinates your mental health care on a long term basis. You can locate your service using the service finder.
Worried about someone you know and not sure what to do?
If someone you know is experiencing mental health difficulties, you should speak to their GP first.
They will be able to advise you on different ways to provide treatment or refer them to one of our services. There are also lots of charity support lines you can call for help and support.
Experiencing mental health difficulties can be hard to understand. There is a lot of information available for those with a mental illness and their families and carers.
It’s an emergency, I or someone I know is in danger
If you are worried about your immediate safety or have thoughts about hurting yourself or other people call 999 for emergency services
If you are not under the care of mental health services
First contact your GP and ask for an urgent appointment. This will allow you to discuss your experiences and situation with someone who can help you to identify what might be happening to you and organise further help for you if you need it.
If you do not feel that you can wait to see your GP then please our crisis services using the numbers above.
