
The Mental Health Crisis Assessment Service (MHCAS) provides urgent mental health assessment and support for adults experiencing a mental health crisis.
Open 24 hours a day, seven days a week, MHCAS offers a dedicated alternative to A&E, providing specialist support in a calm, safe and therapeutic environment designed specifically for mental health care.
We help people to resolve their mental health crisis in a supportive environment and have very strong links to a number of crisis services and voluntary sector services for ongoing support.
We aim to provide an alternative to people needing to attend A&E in mental health crisis.
When you arrive, you will be welcomed by our team and supported by mental health professionals who will work with you to understand what is happening and how best to help.
You will receive a mental health assessment and, together, we will develop a plan to support you through your crisis and identify any ongoing care or treatment you may need.
We understand that attending a new service can feel daunting, especially during a mental health crisis.
To help you understand what to expect, we've created a 360° virtual tour of the service so you can explore the environment before attending: Chase Farm Mental Health Crisis Assessment Service (MHCAS) in 3D
If you need urgent mental health support or advice, the best first step is to:
Call NHS 111 and select the mental health option
You can also attend the service directly if you need urgent mental health support.