Service details
Mental Health Crisis Assessment Service (MHCAS) - Highgate
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We are a 24/7 mental health emergency department offering emergency mental health assessment to anyone presenting to us or directed to us from crisis services or local emergency departments.
We help people to resolve their mental health crisis in a supportive environment and have very strong links to a number of crisis services and voluntary sector services for ongoing support. We aim to provide a viable alternative to people needing to attend an acute emergency department when in mental health crisis.
We cannot manage those with need for immediate medical intervention such as medical illness or severe self-harm – these would need to attend an acute emergency department within your local hospital. Police and ambulance referrals will be screened for appropriateness of referral to make sure we can meet their needs appropriately.
- Borough(s): All boroughs
- Age range treated: 18+
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Address:
K Block, Highgate West, Highgate Mental Health Centre, Dartmouth Park Hill, London, N19 5JG
- Phone number: Call NHS 111 and select option 2
- Service hours: 24/7
- Conditions treated
- Service manager(s)
- Who is this service for?
- What to expect
- How to access this service
Conditions treated
The Mental Health Crisis Assessment Service (MHCAS) is for adults experiencing a mental health crisis who need urgent support from mental health professionals.If you have a physical health emergency, have taken an overdose, or there is an immediate danger to life, call 999 or go to A&E.Service manager(s)
Denisha Palmer
Who is this service for?
Anyone over 18 and in emergency mental health crisis needed immediate assessment.
What to expect
When you arrive, you will be welcomed by our team and supported by mental health professionals who will work with you to understand what is happening and how best to help.
You will receive a mental health assessment and, together, we will develop a plan to support you through your crisis and identify any ongoing care or treatment you may need.
We understand that attending a new service can feel daunting, especially during a mental health crisis.
To help you understand what to expect, we've created a 360° virtual tour of the service so you can explore the environment before attending: Chase Farm Mental Health Crisis Assessment Service (MHCAS) in 3D
How to access this service
If you need urgent mental health support or advice, the best first step is to:
Call NHS 111 and select the mental health option
You can also attend the service directly if you need urgent mental health support.
