Our Services Page

We can see people within 10 working days and within 5 working days if there is significant risk. Before your first appointment you will be sent a set of questionnaires, these help us develop an understanding of how you are feeling. If possible, please bring the completed questionnaires to your first appointment. If you need any help completing the questionnaires, our staff will be happy to help. You can also speak to a veteran peer worker if this would make the process easier for you.

During the assessment session you will be asked a range of questions about different parts of your life, including your military history, your life prior to and after leaving service and any difficulties or problems you face currently. At the end of the assessment, we will discuss what help is available and you can decide if you would like to pursue our recommendations.

Following your assessment, we will write a full report and make any necessary referrals, to ensure you access the recommended support. You can request a copy of your report. 

We recognise that talking about painful experiences can be very distressing for people, some find it very difficult to keep their appointments, preferring to avoid talking about their experience. If this is the case for you, please do not hesitate to telephone us, and we will be happy to talk about this with you. 

Service strengths

• We are a collaborative of NHS and veteran charity providers (Walking with the Wounded, The Stoll and the Ripple Pond) enabling holistic care.
• We have significant expertise in working with ex-service personnel.
• We offer support and advice to families and friends 
• We work closely with statutory and non-statutory organisations, including veteran charities across London
• We are working to break down barriers to access eg. for women, early service leavers, black and ethnic minority groups, LGBT+ community.
• Accredited by Fighting with Pride for the support we provide to LGBT+ Veterans, serving personnel and their families