News

Our Patient Flow Improvement Programme (PFIP) has been shortlisted for the Performance Recovery Award the prestigious 2025 HSJ Awards.

The programme, launched in 2024, helped us cut the number of service users placed outside their local area (OAPs) and to reduce our use of independent sector (IS) beds during our organisational merger.

Led by clinicians and designed with staff, the programme used data insights and digital tools to speed up patient flow and improve discharge processes. This meant more people could receive care closer to home.

We also expanded successful practices such as our 72-hour formulation, and introduced new ideas like Perfect Day routines, creating lasting improvements and better experiences for everyone.

This year’s awards attracted over 1,250 entries from across the health sector. With only 245 projects and individuals making it through to the final shortlist, the competition has been incredibly tough, demonstrating the impressive scale of talent, commitment, and impact across the NHS and wider healthcare landscape.

Adele McCormack, Deputy Chief Operating Officer, says: 

“We are honoured to be shortlisted for the Performance Recovery Award at the HSJ Awards 2025. This is a proud moment for our teams, whose hard work, passion and outstanding collaboration in the context of our newly merged Trust is an extraordinary feat in service of our patients. To be recognised among so many brilliant initiatives across the health sector in the country is already a win in itself.”

“Regardless of the outcome on the night, we’re thrilled to be able to share our journey and learnings with others across the sector, and to celebrate what’s possible when we come together to deliver better care.”

Winners will be announced at the awards ceremony on Thursday 20 November 2025 at Evolution London. 

More details on the 2025 HSJ Awards shortlist.