Service details
Adult Community Mental Health Referrals
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We have established a Community Single Point on Access (SPA) pathway for adults and older adults accessing mental health services across the five boroughs of Barnet, Camden, Enfield, Islington, and Haringey. This pathway will simplify and improve access to services, ensuring a more efficient, consistent, and user-friendly experience for referrers and individuals.
- Borough(s): Barnet, Camden, Enfield, Haringey, Islington
- Age range treated: 18+
- Referral Criteria: via GP
How to access this service
All referrals must be made via a GP.
GPs can find the referral form in EMIS within the North Central London global documents folder under the name “Single point of access to adult mental health service – NLFT” in the mental health folder.
As with all referral forms in EMIS global documents, this form will launch and prompt the user to pick appropriate investigations, problems and consultations.
Useful Information
- There is a national and North Central London (NCL) direction towards establishing services using the single point of access model.
- We have set up the "no-wrong-door" approach, because it makes it easier for referrers to access the right services for individuals without unnecessary delays.
- Currently, community mental health services handle over 2,000 referrals each month, mostly from GPs. The SPA will streamline processes and explore digital solutions to enhance efficiency.
- We have built on the success of the SPA developed for Children and Young People’s Services and learnt from best practices in other Trusts.
Useful Information for professionals
- A simplified referral process, ensuring that referrals are directed to the right service without unnecessary handovers.
- A more coordinated and efficient system, reducing administrative burdens and response times.
- Opportunities to provide input and feedback on the new approach, helping to shape how referrals are managed in the future.
